Privacy Policy
How we handle your data
1. Overview
ProofChain Pvt. Ltd. ("we", "us", or "our") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding your personal information.
This policy applies to all ProofChain products: ProofScript, ProofBooks, ProofSound, ProofLegal, and ProofVerify.
2. Data We Collect
- Account Information: Name and email address, collected via Firebase Authentication when you create an account.
- Payment Information: Processed securely by Razorpay. We do not store credit card numbers or payment card details on our servers.
- Usage Data: Basic usage patterns to improve our service, such as which features you use and timestamps of your actions.
- Support Communications: Content of emails and support tickets when you contact us.
3. AI Data Processing
When you use ProofIntelligence (AI Analysis) or AI Script Lab (Viral Tools), your submitted text is sent to third-party AI providers (Anthropic, OpenAI) for processing. These providers:
- Process the data according to their own privacy policies
- Do not receive your name, email, or account information — only the submitted text
- Do not store your text beyond the duration of the API request
- May use anonymized, aggregated data for model improvement as per their terms
Analysis results (scores, Cinema DNA, insights) and viral tool results (roast text, cast suggestions, predictions, DNA matches, OTT scores) are stored in our Firestore database and associated with your account, or stored anonymously if you used the service without an account.
4. Public Data
Certain data you create on ProofChain is publicly visible:
- Viral tool results shared via generated links are viewable by anyone with the link
- Analysis showcase cards (if you opt to share them) are publicly visible on the showcase page
- Public writer profiles display your name, portfolio of protected works, AI analysis scores, and protection history
- Leaderboard rankings (based on analysis scores) are publicly visible
- Marketplace listings show your work's metadata (title, genre, language, AI scores) to logged-in users
You can control your profile visibility and marketplace listing status through your account settings. Shared viral tool result links cannot be revoked once generated.
5. Marketplace Data
When you list a protected work on the marketplace:
- Work metadata (title, genre, language, budget tier, AI analysis scores) is visible to all logged-in users
- Your full script content is never uploaded to or stored on our servers
- Industry professionals may request time-limited read access; you approve or decline each request
- Read access requests and their status are logged for both parties
6. Data We Do NOT Collect
Privacy is fundamental to our service. Here is what we explicitly do not collect:
- Your files: Files are hashed locally on your device using SHA-256. Only the hash — a 64-character string — is transmitted to our servers. We never see, store, or process your actual files.
- Third-party analytics: We do not use Google Analytics, Facebook Pixel, or any third-party tracking tools.
- Location data: We do not collect precise geolocation information.
- Device identifiers: We do not track device fingerprints or advertising identifiers.
7. Third-Party Services
We use the following third-party services to operate ProofChain:
- Firebase (Google): Authentication, database, and hosting. Subject to Google's Privacy Policy.
- Razorpay: Payment processing. Subject to Razorpay's Privacy Policy.
- OpenTimestamps: Blockchain timestamping protocol. Only cryptographic hashes are submitted to the Bitcoin blockchain. No personal data is ever stored on the blockchain.
8. How We Use Your Data
- To provide and maintain our timestamp verification services
- To process payments and manage subscriptions
- To communicate service updates and respond to support requests
- To comply with legal obligations
We do NOT sell, rent, or share your personal data with third parties for marketing purposes.
9. Data Retention
- Account data is retained while your account is active.
- Blockchain timestamps are permanent and cannot be deleted. This is by design — the immutability of your timestamp is the core value of our service.
- You may request deletion of your account and associated personal data at any time.
- System logs are retained for up to 90 days for debugging and security purposes.
10. Cookies
We use only essential cookies required for Firebase Authentication to keep you signed in securely.
No advertising, tracking, or third-party cookies are used across any ProofChain product.
11. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update your profile information at any time through your account settings.
- Deletion: You can request deletion of your account and personal data by contacting us.
- Portability: You can request your data in a portable format.
To exercise any of these rights, email support@proofchain.in.
12. Digital Personal Data Protection Act, 2023
ProofChain is committed to complying with the Digital Personal Data Protection Act, 2023 (DPDP Act). We process personal data only for lawful purposes and with your consent.
We implement reasonable security safeguards to protect your data as required under the Act. Details of our Data Protection Officer will be published as DPDP Act implementation rules are finalized by the Government of India.
13. Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.
If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.
14. Security
- All data is encrypted in transit using HTTPS/TLS
- Firestore data is encrypted at rest by Google Cloud
- Firebase Authentication provides secure access control
- Files are processed locally on your device and never transmitted to our servers
- Regular security reviews and updates are performed
15. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be communicated via email to registered users. The "Last Updated" date at the top of this page will be revised accordingly.
Privacy concerns? Contact us at support@proofchain.in. Grievance Officer: Aravinth Raj SC — aravinthrajsc@proofchain.in. Visit our Grievance Officer page for formal complaints.